FAQs Shortcodes

BestFax FAQs : If you dont find your anwser under the FAQs, please contact us


Yes. BestFax Customer Support Representatives can be reached for free 24/7 by phone or email. Visit the Support Section for details.

Call Centre:

Tel: 083 655 0564

Email: support@bestfax.co.za

No. With BestFax, there are no long-term contracts to sign and no minimum sign-up period. Choose the convenient pay-as-you-go, monthly plan or take advantage of our discounted annual plan

Faxes sent to you arrive in your email Inbox. Just check your email!

We do offer Email to Fax (Fax Out), but it is not free.
We charge 50c per minute.
There is no monthly fee or setup fee.
Our Email To Fax system also works on Prepaid.

Please email us to get your account activated.

086 fax numbers are VAS number hosted via Telkom, so if someone faxes you a fax to your new 086 fax number. We in return receive revenue from Telkom for the call duration.

You just need Internet access, an email account, and a BestFax® number. You don’t need any new hardware and you don’t need to install any fax software.

Its easy, all you have to do is email us your fax to email number and new email address to support@bestfax.co.za

We will make the changes and notify you via email.

You can send and receive faxes on any device that allows you to send emails

Yes, you can send up to eight documents in one fax as attachments. BestFax supports 178 different file formats, including PDF, Microsoft Word, and Excel.

Yes, your sent and received faxes are completely private. We use a secure server with SSL encryption and there is no human interaction with your fax.

Your BestFax number is an “always on, never busy” number. Your computer does not need to be turned on to receive faxes. Faxes are stored in your email Inbox and online.

Yes, you can send your faxes to a maximum of 9 fax numbers.

Why not sign up for a FREE number?
Fax to email is a FREE service for life with ZERO hidden fee's. Give us a try
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